Invoices are generated automatically 7 days before your services expire.

If you do not pay the invoice within a week and the payment becomes overdue, your server will be automatically suspended.

After that, you have another 7 days to settle the debt by paying the overdue invoice. In that case your server will be automatically unsuspended, and you can continue working with it right away. Please note that the due date is not shifted: you pay in full for the time the server was suspended.

If no payment is received within those 7 days, your server will be terminated.

We believe that 14 days is more than enough for any responsible person to pay on time or to contact us if any payment difficulties arise. At the same time, we understand that situations vary and the data on a server can be very important. Therefore, to protect our clients' interests, a backup copy of the server is kept when it is terminated and stored for the next 3 months. During this time the server (data) can be restored (to continue using it or to download a backup of its data). The cost of this service is 5 EUR + 5 EUR for each month of storage, including partial months (restoration within 1 month after termination: 5+5=10 EUR, within 2 months: 5+10=15 EUR, within 3 months: 5+15=20 EUR).

When a VDS is restored, in addition to paying for the restoration and storage, you also need to pay for the server rental for the next month (the billing period starts from the moment the server is restored).

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