You can see the date until which your server is paid in the client area, under the "My Servers" menu. The date is shown next to each server in the "Paid Until" column 



Please note: the invoice for the next month will be issued 7 days before that date and must be paid no later than that date.

Example: The server is "Paid Until" 12.02.2015, which means the last day of use you have paid for is 11.02.2015. The renewal invoice will be issued on 5.02.2014, and its payment deadline is 11.02.2015. If payment is not made, on 12.02.2015 the server will be suspended, and on 19.02.2015 (7 days after suspension) it will be stopped and terminated. You will then have an outstanding balance for the 7 days during which the server was kept for you. If you pay the overdue invoice before the server is terminated (between 12.02.2015 and 18.02.2015), service will be resumed automatically.
  • 137 Users Found This Useful
Was this answer helpful?
Related Articles
How is a server blocked?
If your server has been blocked or suspended (due to an overdue abuse complaint, network scanning or late payment), network access to it is blocked, although the server itself keeps running (running programs continue to work, but there is no...
Why do I have to pay for the time my server was suspended?
Q: I had financial problems and didn't manage to pay the invoice for my server on time. It was suspended and remained suspended for 6 days until I was able to renew it. Why do I have to pay for these 6 days while the server was suspended and I...
When are invoices issued and when are they due?
Recurring (monthly, etc.) invoices are generated automatically 14 days before the service end date and must be paid strictly within this period. A notification about the new invoice is sent to your contact email. Reminders are also sent 5, 3, 2...
I have paid an overdue invoice. When will my server be unsuspended?
As soon as the payment is received, the billing system restores network access to your server, and you will be able to connect to it and continue working within a few minutes. All programs and processes started earlier keep running on the server,...
What happens if I pay an invoice late?
Invoices are generated automatically 7 days before your services expire. If you do not pay the invoice within a week and the payment becomes overdue, your server will be automatically suspended. After that, you have another 7 days to settle the...