To renew your VDS, simply pay the invoice issued by the system. To do this, go to "My Invoices" in the client area and click the "View Invoice" link next to the unpaid invoice. On the page that opens you can review the invoice details and choose a convenient payment method.
If you want to renew the server in advance but the system has not yet issued the invoice for the next month, open a ticket asking us to issue an invoice for the next month. Open the same kind of ticket if you want to change your billing cycle and pay for several months in advance.
Please note: every time your VDS server is renewed for the next month, you receive a renewal notification stating the date until which it is paid (do not confuse it with the payment confirmation sent after every successful payment!). If you have paid the invoice for your server but have not received the renewal confirmation email, or you keep receiving reminders about an unpaid invoice and an upcoming suspension, be sure to log in to the client area and check that the next due date for the server is correct, that there are no unpaid invoices, and so on. If necessary, contact technical support to sort it out.
- 186 Users Found This Useful