General
2FA authentication to protect your client area
What is two-factor authentication (2FA)?2FA is an additional layer of security that protects your client area from unauthorized access. With 2FA enabled, to log in to the client area you need to enter not only your password (something you "know")...
Extending a logical partition after an HDD upgrade
On Windows Server 2008:1. Make sure the "Virtual Disk" service is running on the server. To do this, run the following commands one after another: sc config vds start=  autonet start vds 2. Open "Server Manager" and select "Storage" -> "Disk...
How do I enable sound when working via Remote Desktop?
If you want sound to work when connecting via Remote Desktop (i.e. sound played on the server is transferred to your computer), first of all you need to enable the corresponding option in the RDP client settings. To do this, after launching the...
How do I install MSSQL Server? How much does it cost?
MSSQL is installed the same way as on any other server or on your own computer: download the installer, run it, and so on.You can download MSSQL Express (the free edition) from the official website...
How do I make programs start automatically on the server?
Let's look at how a server starts up, so that what follows is easier to understand: 1) you turn the server's "power" on or restart it using the "reset" function2) the server powers on and the OS boots!--> at this point the server does not...
How is a server blocked?
If your server has been blocked or suspended (due to an overdue abuse complaint, network scanning or late payment), network access to it is blocked, although the server itself keeps running (running programs continue to work, but there is no...
How to delete your VDS
If you want to delete your VDS completely without waiting for the paid rental period to end, you need to "cancel" the server in the client area.   To do this, go to the "My Servers" section and select the server from the list: Then click the...
How to increase or disable the inactivity timeout
By default, when you work with a Windows VDS via Remote Desktop and do not perform any actions on the server for more than 10 minutes, the server turns on a screensaver, and you have to enter your password again to dismiss it. This is done for...
How to open a port in Windows Firewall
By default, Windows Firewall is enabled and protects all ports of your VDS. If you need to allow access to a specific port on your server, you have to create a corresponding allow rule. Of course, you need to know exactly which port has to be...
How to point a domain to your VDS
To "attach" a domain to your server, the domain must point to ("resolve to") your server's IP address. Without going into the technical details of how DNS works, here are the possible options: 1. You can use your domain registrar's NS servers, if...
How to set up your mailbox so that emails from VPSnow do not end up in spam
To make sure emails from vpsnow.ru never end up in spam, you need to set up a filter in your email service. Below we describe in detail how to do this in the 3 most popular email services in the CIS: Mail.ru, Yandex.ru and Gmail. In other services...
I can't connect to my server
If you have any trouble connecting to your server, please follow the instructions below before contacting technical support. We also recommend that you carefully read our tips on contacting technical support! Step 1. Check the server statusLog in...
I want to switch to a different plan. How do I do that?
The ability to upgrade (move to a larger plan) is one of the advantages of virtual servers. You can start with a minimal server configuration and move to more powerful configurations as needed. All your data, programs and settings are preserved....
Intel Pro network adapter drivers
By default, VDS servers use the Intel PRO/1000 MT network adapter. Some operating systems (for example, Windows XP) may not include drivers for this model, so the adapter will not be detected and the network will not work. In this case, to...
No more than 2 people can connect to the server via Remote Desktop at the same time
To allow more than two people to work on the server at the same time, you need to install a terminal server on it.
Outgoing connections to port 25 (SMTP) do not work
For security reasons and to fight spammers, outgoing connections to port 25 (to SMTP servers) are blocked by default on all VDS servers. If you need access to port 25 to send email, open a corresponding ticket with technical support. In it you...
Questions about antivirus protection and firewall on the server
Q: What antivirus protection is installed on the server? A: An antivirus is not part of the operating system and, accordingly, is not included in its distribution. Q: Do I need to install additional software (antivirus, firewall, etc.) to...
Security tips and recommendations
Following the recommendations below will help you keep your server secure: - Set your own strong administrator password right away. More information about passwords.- The password must be not only strong but also unique, i.e. you must not use it...
Strategy Tester and quote history on a Forex VDS
Dear traders!Due to the growing number of "I can't connect to the server" requests, and to keep your terminals running stably and without interruptions, please note the following:When you run the Strategy Tester (or download quote history...
Terminal server
By default, Remote Desktop access to Windows Server 2003 / 2008 works in administration mode, which allows only 2 concurrent terminal sessions (for server management). This is a Microsoft licensing restriction for all server operating systems.If...
Tips for contacting technical support
Note: this article is a work in progress and new tips are added to it from time to time. To have your request processed as quickly as possible, follow the recommendations below. Requests created without following these recommendations will be...
What is the flash drive (USB device) icon in the taskbar?
Some system devices, in particular the network adapter, are presented to the guest operating system as removable USB devices. Because of this, a corresponding icon is shown in the taskbar (next to the clock). There are no "flash drives" there, and...
What other ways are there to copy files to my server?
Besides copying files via the clipboard, you can use other file transfer methods. For example, Radmin or TeamViewer. If you want to use these tools, you need to install the corresponding software on the server. Additional information, instructions...
Why you need a security question answer
The security question answer is information known only to the real account owner, so we strongly recommend choosing it very carefully. In effect, it is a special "key" that lets you prove quickly and easily that you are the real account owner if...